Building and sustaining a thriving business for 92 years is no accident. It takes deliberate effort and intention. Business excellence and systems go hand in hand. Attention to detail is the key, both in the actual production of your labels, and in how we run our business. Here are some things we do very well – all to serve our customers better.
Financial Focus
Each month, we have a complete financial review with an outside CPA. This is considered overkill by some for a business our size, and it is an added expense, but we want certainty about our direction and progress. Having an outside voice to review the financial progress each month is comforting. Our accountants are excellent – check out their website here. What we do for customers is hard, and we always want to know we are going the right direction.
Detailed Monthly Inventory
Each month, we count and measure all 550+ rolls of label stock. With a barcode label on each roll and a unique ID, it is easier than ever to have an almost real-time look at the stock we have on hand. Our vendors are very good and they generally delivery quickly, but having the right inventory buffer is critical to help us respond to customer demand.
Business Excellence and Systems
None of this is very helpful if it is so far after the fact that we can’t remember anything that happened. Today (3rd of the month) we had this full financial review before noon. This is a massive advantage. Being in the moment and having quick feedback helps us keep a finger on the pulse of the business.
Customer Focus
All of this work and attention to detail is designed to delight the customer. Ultimately we want our customer’s customer to be delighted and buy their beer, wine, food product – we want to be an extension of our direct customer’s marketing and branding efforts. We want our labels (their labels!) to stand out on the shelf and help them grow their business. We can only do that effectively if our business is running well. There is more to running a label business than just putting ink on paper. These systems are a big part of that.
Call Us Today – We Can Help
If you want to deal with a family owned, eco-friendly label company in Portland, please call us. We have a thriving business that is growing and profitable. If you produce a high quality product in a bag, box, or bottle, it is very likely that we could help you upgrade your branding with outstanding labels. Our systems and business excellence allow us to help more people each day. Call us!